This Privacy Policy applies from 01 February 2026 to the website https://royalarctika.com/ (“Website”) of Three Waves Vietnam Company Limited (“Company”, “we”, “us”, or “our”), operating the brand Royal Arctika.

We respect your privacy and are committed to protecting your Personal Data in accordance with applicable personal data protection laws, including Decree 356/2025/ND-CP on Personal Data Protection of Vietnam.

1. Company Information

Company name: Three Waves Vietnam Company Limited
Vietnamese name: Công Ty TNHH Three Waves Việt Nam
Address: P7-42.18, Park 7 Vinhomes Central Park, 720A Dien Bien Phu Street, Thanh My Tay Ward, Ho Chi Minh City, Vietnam
Tax code: 0319239152
Registration date: 31/10/2025
Brand: Royal Arctika
Contact email: contact-vn@royalarctika.com

The Company is the data controller and data processor of Personal Data collected through the Website.

2. Personal Data We Collect

Depending on how you interact with the Website, we may collect and process the following Personal Data:

  • Identification data: such as date of birth (where required);
  • Contact data: including name, gender, email address, phone number, and address;
  • Technical and usage data: including IP address, browser type, device information, pages visited, clicks, and usage behavior. This data may be collected through cookies and similar technologies;
  • Location data: such as approximate location derived from IP address or GPS-based data (where permitted).

We may also collect aggregated or anonymised data for statistical and analytical purposes. Such data does not identify you personally unless combined with other Personal Data.

Personal Data may be processed by automated or non-automated means, electronically or manually.
3. Purposes of Processing

We process your Personal Data for the following purposes:

  • To communicate with you;
  • To operate, manage, and improve the Website;
  • To provide and enhance our products and services;
  • To analyze Website usage and improve user experience;
  • To comply with legal and regulatory obligations;
  • To protect our legal rights and prevent fraud or misuse;
  • To respond to requests, complaints, or legal claims.

4. Duration of Data Processing

Your Personal Data is processed from the moment it is provided and retained only for as long as necessary to fulfill the purposes described above, or as required by applicable law. When no longer necessary, Personal Data will be securely deleted or anonymised.

5. Data Sharing

We may share Personal Data with:

  • IT and data hosting service providers located in Vietnam or other jurisdictions;
  • Analytics and technical service providers (e.g., website analytics tools);
  • Authorities or regulatory bodies where required by law;
  • Third parties in the event of a business transfer, merger, or restructuring.

Where Personal Data is transferred outside Vietnam, we ensure appropriate safeguards are in place.

6. Data Security

We implement appropriate technical, organizational, and administrative measures to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

Access to Personal Data is limited strictly to authorized personnel and service providers on a need-to-know basis.

Please note that no internet transmission is completely secure, and users should take reasonable precautions to protect their own devices and networks.

7. Cookies

The Website uses cookies and similar technologies (such as pixels, tags, and scripts) to:

  • Remember user preferences;
  • Analyze Website traffic and usage;
  • Improve Website functionality and performance.

Where required by law, your consent will be requested before placing cookies on your device.

8. Children’s Privacy

The Website is not intended for users under 18 years old. We do not knowingly collect Personal Data from individuals under the age of 18.

9. Your Rights

In accordance with applicable laws, you have the right to:

  • Access your Personal Data;
  • Request correction or deletion;
  • Withdraw consent;
  • Restrict or object to processing;
  • File complaints or claims with competent authorities.

Exercising certain rights may affect your ability to use some Website features.

10. Potential Risks

In the event of a Personal Data breach, we will take prompt measures to mitigate risks. Potential impacts may include loss of confidentiality, financial loss, or reputational damage. We strive to prevent such incidents through appropriate safeguards.

11. Updates

We may update this Privacy Policy from time to time. Any changes will be published on the Website and will take effect upon posting.

12. Contact

For any questions, requests, or concerns regarding this Privacy Policy or your Personal Data, please contact:

📧 contact-vn@royalarctika.com